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Packages and partnership

Five packages, one way of working

A fixed monthly partnership that fits the scale of your business. You choose the package that matches where you are today, and we adapt as you grow.

What you buy from us

A long-term partnership

What you sign up for at Zeropoint is an ongoing partnership in which we do three things for your business at the same time. We help steer your IT strategically, we also carry out the concrete work that follows from it, and we guide the people who have to work with it.

Strategic thinking partner

We sit at the table when you make important technology choices and look ahead together. Which architecture do you pick today without regretting it three years from now? Where are the risks in your current setup? How do you position yourself for what's coming?

Executing the work

We also actually build, repair and maintain the software that follows from that strategy. No advice you then have to hand over to another partner, but a team that rolls up its sleeves and takes care of the implementation itself.

Taking team dynamics into account

New software only works when your people can actually use it. We help guide the change, involve the right people in decisions and keep an eye on where resistance or confusion is building up.

Misconceptions up front

What we don't do

To set expectations clearly, three things that are sometimes confused with the way we work.

We're not a staffing agency for developers

You don't hire individual profiles from us by the day. A Zeropoint partnership is a team that gets up to speed on your context and is focused on the long term.

We're not a classic IT helpdesk

We use a ticketing system for smooth communication and follow-up, but our role doesn't stop at resolving incidents. We build, we repair and we keep things growing.

We're not a project agency

We don't deliver a fixed scope with an end date and then disappear. Whatever we build, we keep tending, as long as the partnership lasts.

The five packages

A package per phase of your business

🌱
Garden
Focused care
€ 4,000
per month
10 to 30 employeesA compact environment that is maintained and extended in a focused way.
🌳
Orchard
Productive growth
€ 9,500
per month
30 to 50 employeesA productive environment with multiple teams and systems.
🍇
Vineyard
Refining at scale
€ 13,000
per month
50 to 80 employeesA mature environment where refinement and specialisation count.
🏛
Estate
Full care
from € 18,000
per month
80 to 100+ employeesAn entire estate that we help watch over in its entirety.
⚙️
Bespoke
Tailored
from € 4,000
per month
Atypical needsWhen the standard packages don't quite fit, we put together something custom with you.

Package size follows the scale of your business, not how long we've been working together. A company of 25 people can flourish in Garden for years without ever needing to 'grow' into a bigger package. A company of 80 people might just as well start straight in Estate. What you get is not a fixed number of hours per month, but a team that adapts to what that month requires.

Optional entry track

The Groundwork Survey

For companies that want to get to know us first before entering a longer partnership, we offer a Groundwork Survey. Two weeks of focused work, a fixed price and a tangible report you keep, even if no partnership follows. If you then choose a fixed partnership within 60 days, half of the amount is credited against the first month.

Groundwork Survey
€ 4,500 · 2 weeks

We use the first week for exploration: conversations with your key people, going through your documentation, getting access to your systems and mapping the architecture. The second week is for analysis and synthesis: reviewing the codebase, weighing AI possibilities, prioritising risks and bringing everything together in a report. At the end we give a two-hour presentation to your leadership team.

Five dimensions we look at
ArchitectureHow your code and infrastructure are put together, where the weak links are and how well your systems scale with growth.
Security and complianceA first reading of how your systems hold up in terms of security and regulation. We map out points of attention at a high level.
Technical debtWhich parts are outdated, where there is code no one can still maintain, and which dependencies aren't documented.
AI readinessHow your data stands, where AI can realistically help in the coming 12 months and which risks you need to factor in.
People and processWhich knowledge sits with a single person, how your suppliers are spread out, how well everything is documented and how change-ready your team is.
What you have in hand afterwards

Report

A written narrative covering all dimensions, in your house style for internal reuse.

Scorecard

Green, orange or red per dimension, with a short explanation of why.

Top 5 risks

The five most important risks with impact, urgency and a first recommendation on how to address them.

12-month roadmap

Concrete actions spread per quarter, linked to the identified risks.

Package recommendation

Which package fits you, or an honest piece of advice that a fixed partnership may not (yet) be needed.

Presentation

We bring the findings to the table together with your leadership team, with room for questions.

Frequently asked questions

What's also good to know

What if I need more capacity in a given month?
Extra days within your running package are invoiced at our standard rate, without a surcharge. If it concerns a larger, well-defined project alongside the partnership, we agree on a separate project budget up front.
Are the prices excluding VAT?
Yes, all listed rates are excluding 21% Belgian VAT.
What happens with urgent interventions outside office hours?
Interventions outside office hours carry a 50% surcharge and apply only to production and maintenance work. We agree clearly in advance which situations fall under this.
What is not included in the monthly amount?
Hosting and cloud infrastructure, domain registration and SSL certificates. Anything an external supplier invoices is passed through at cost, without a margin.
What if I want to stop the partnership?
You can decide to stop at any time. You get a structured handover and remain the full owner of your code, data, documentation and decision records. There are no contractual traps.
Can I switch packages later?
Yes. At every quarterly evaluation we can scale up or down. The package has to match what you need today, not where you were two years ago.
Is the Groundwork Survey mandatory to start with you?
No. The Survey is meant for those who want to get to know us first before a longer engagement, or who want a thorough diagnosis first. You can also enter a package directly, we look at that together during the strategic conversation.

Ready for a first conversation?

A strategic conversation takes about an hour and is fully without obligation. We listen to where you are and look together at which form of partnership fits.

Book a strategic conversation